Customer Service Rep(01750) - 1534 S Gilbert

Domino's; Iowa City (IA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Discounts on pizza

Career advancement opportunities

Job summary

Domino's in Iowa City is hiring a Customer Service Representative to ensure positive experiences for customers through calls, online orders, and in-person inquiries. The role involves providing friendly service and assisting with orders while maintaining cleanliness in the store.

Candidates should be team players with excellent communication skills and the ability to work in a fast-paced environment. Benefits include health insurance and opportunities for internal promotions.

Qualifications

• A team player who can communicate verbally with customers and co-workers.
• Flexibility to work evenings, weekends, and/or holidays.
• At least 16 years of age.

Responsibilities

• Provide friendly and attentive service to customers over the phone and in-person.
• Assist customers with placing orders and answering menu questions.
• Handle inquiries and complaints with empathy and professionalism.

Skills

Excellent communication and interpersonal skills

Ability to work efficiently in a fast-paced environment

Punctuality and positive attitude

Job description

Job Description

As a Customer Service Representative, you’ll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Qualifications

• A team player who is punctual and has a positive attitude.
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast‑paced environment.
• Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Benefits

• A fun, rewarding and fast‑paced working environment.
• Full training with an industry leading brand.
• Health insurance.
• Excellent career with great opportunities for internal promotion.
• Discounts on pizza.