Customer Service Rep(01703) - 301 N Wapello st

Domino's; Ottumwa (IA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Internal promotion opportunities

Discounts on pizza

Fun working environment

Job summary

A leading pizza company is hiring a Customer Service Representative in Ottumwa, Iowa. In this role, you will ensure a positive customer experience through calls, online orders, and in-person interactions. The ideal candidate will be friendly, efficient, and committed to excellent service. Responsibilities include assisting customers with orders, processing payments, and maintaining the store's organization. Benefits include health insurance and discounts on pizza, fostering a rewarding work environment.

Qualifications

• Punctual and positive attitude essential for teamwork.
• Friendly and comfortable in customer conversations.
• Ability to handle a fast-paced environment effectively.

Responsibilities

• Provide friendly service to customers via phone and in-person.
• Assist customers with orders and menu inquiries.
• Upsell menu items to increase customer satisfaction.
• Handle complaints with empathy and professionalism.
• Enter orders into the system accurately.
• Maintain cleanliness and organization in the store.

Skills

Customer service skills

Communication skills

Team player

Positive attitude

Ability to work in a fast-paced environment

Interpersonal skills

Job description

Job Description

Come Work for #1 Pizza Company in the world! Join our team, apply today!

Customer Service Representative

You will ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Job Requirements

• A team player who is punctual and has a positive attitude.
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Benefits

• A fun, rewarding, and fast paced working environment.
• Full training with an industry-leading brand.
• Health insurance.
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!