Customer Service Rep

Performance Foodservice

Minnesota

On-site

USD 29,000 - 30,000

Full time

14 days+

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Job summary

Performance Foodservice in Minnesota is seeking a customer service professional to help all customers with order entries and inquiries, ensuring they are satisfied as their distributor.

You will input orders, credits, and invoicing data, assist customers with orders and problems, contact vendors for samples, and provide professional service to customers, vendors and co-workers. Training and meetings are included.

Qualifications

High school diploma or GED required.
6–12 months of customer service, call center or related experience.

Responsibilities

Input customer orders.
Input customer credits.
Input order and invoicing information accurately and in a timely manner.
Assist customers with orders and problems; contact vendors for samples.
Provide informative and professional assistance to the public, customers, vendors and co-workers.
Perform administrative duties such as checking faxes and mail daily; handle sample requests and special orders.
Will Call orders.
Intercompany order processing.
Attend training and customer service meetings.

Skills

Customer service

Education

High School Diploma/GED

Job description

Position Purpose

Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

Job Description

Position Purpose

Responsibilities may include, but not limited to:

Input customer orders.
Input customer credits.
Input order and invoicing information accurately and in a timely manner.
Assist customers with orders and problems. Contact vendors and requests samples for customers.
Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
Perform administrative responsibilities such as checking faxes and mail on a daily basis, sample requests and special orders when necessary.
Will Call orders
Intercompany order processing
Riskconnect
FedEx processing
Attend training and Customer Service meetings.
Performs other related duties as assigned.