Customer Service Representative

Pyramid Consulting, Inc; Grandview Heights (OH); Hybrid; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid sick leave

Job summary

Pyramid Consulting, Inc. is seeking a Customer Service Representative for a 06+ months contract in Grandview Heights, OH with a hybrid work arrangement. The role focuses on handling customer inquiries, resolving issues, and providing excellent service in a call center setting.

Requirements include 2+ years in customer service or call center roles, with strong communication and problem-solving skills. The position offers health benefits and standard employment perks, with an emphasis on

Qualifications

• 2+ years of experience in customer service or call center roles.

Responsibilities

• Provide outstanding customer service in a call center environment
• Manage customer inquiries and resolve issues efficiently
• Perform data entry tasks accurately and promptly

Skills

Customer service exp

Job description

Immediate need for a talented Customer Service Representative. This is a 06+ Months Contract opportunity with long-term potential and is located in Grandview heights, OH (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-33197

Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Provide outstanding customer service in a call center environment
• Manage customer inquiries and resolve issues efficiently
• Perform data entry tasks accurately and promptly

Key Requirements and Technology Experience:

• 2+ years of experience in customer service or call center roles
• Excellent communication and problem-solving abilities

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.