Customer Service Rep

Triumph Processing Inc.; Lynwood (CA); On-site; USD 25,000 - 34,000; Full time

Job summary

Triumph Processing Inc. is seeking an orders coordinator to verify POs against work orders, manage MRP-driven due dates, and keep customers informed within a 4-hour window. The role interfaces with production for ECDs and requires attention to detail in shipping readiness.

The position requires a high school diploma or GED and at least two years in manufacturing, with physical ability to lift up to 25 pounds and perform routine movements as needed.

Qualifications

• High School diploma or GED required.
• Minimum 2 years of manufacturing experience.
• Ability to lift up to 25 pounds and perform sit/stand/walk tasks.

Responsibilities

• Review the MRP system to align order due dates with delivery dates.
• Verify customer orders against internal work orders to ensure flow.
• Provide updates to customers within a 4-hour window.
• Communicate with customers for additional blueprints or drawings.
• Coordinate with production to obtain ECDs for orders.
• Prepare orders for ship out or other areas as needed.
• Develop daily reports on orders and communicate with production.
• Other duties as assigned.

Education

High School Graduate or GED

Job description

• Review the MRP system to ensure customer order due dates are in line with required delivery dates

• Verify customer purchase orders against internal work order to ensure that the company can comply with process requirements and all processes have been flowed down correctly

• Provide continuous updates to customers on the status of their orders within the allotted 4 hour time frame

• Communicate with customers on any additional blueprints, drawings, or other items needed for processing

• Coordinate with production on obtaining ECD's for orders

• Prepare orders in ship out or other areas as needed

• Develop daily reports on orders and communicate with production

• Other duties as assigned.

• Must be able to lift 25 pounds or less

• Requires frequent speaking, sitting, and walking

• Occasional grasping, reaching, and bending

• Sense of sound, touch, and sight

SKILLS & ABILITIES

Education: High School Graduate or General Education Degree (GED): Required

Experience: 2 plus years of experience in manufacturing

Compensation Range: $18.00 - 25.00

This position requires access to EAR or ITAR controlled technologies. Applicants are required to be eligible for employment under U.S. export control laws and must meet the requirement of being a “U.S. Persons”

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.