Customer Service Rep

Talentify; Jacksonville (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Talentify in Jacksonville, FL is seeking a courteous front desk clerk to support patients and providers by handling clerical tasks, greeting patients, and coordinating with clinicians and support staff. This role emphasizes accurate data entry and strong customer service in a health care setting.

Experience: 2 years data entry and 1 year clerical/customer service, preferably in health care. Familiarity with third-party payors and basic computer data input is a plus.

Qualifications

• 2 years data entry experience.
• 1 year clerical/customer service experience, preferably in health care.
• Experience with inputting data and reviewing patient demographics; knowledge of third-party payors is a plus.

Responsibilities

• Performs clerical functions required to service the needs of the patient, providers and organization.
• Serves as a liaison between patients, clinical support staff, physicians, and others.
• Provides excellent customer service and greets patients entering the department/practice.

Skills

Data entry

Clerical / customer service

Health care knowledge

Tools

Computer experience

Job description

Overview

Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice.

Qualifications

Experience Requirements: 2 years-Data entry preferred 1 year-Clerical/customer service -ideally in a health care related industry preferred Third party payors and computer experience for inputting data and reviewing patient demographic material : :

Experience Requirements: 2 years-Data entry preferred 1 year-Clerical/customer service -ideally in a health care related industry preferred Third party payors and computer experience for inputting data and reviewing patient demographic material : :