Customer Service & Rentals Specialist

U-Haul International, Inc.; Old Town (ME); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Gym reimbursement

Health insurance & prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Dental & Vision Plans

Job summary

U-Haul International, Inc. is hiring a Customer Service Representative in the United States to act as the face of the company’s exceptional service. You will assist customers, inspect and maintain equipment, and use U-Scan technology to manage rentals and inventory.

The role involves moving and hooking up trucks, inspecting equipment, answering questions, and educating customers on products. On-the-job education and growth opportunities are provided.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is hiring a Customer Service Representative in the United States to act as the face of the company’s exceptional service. You will assist customers, inspect and maintain equipment, and use U-Scan technology to manage rentals and inventory.

The role involves moving and hooking up trucks, inspecting equipment, answering questions, and educating customers on products. On-the-job education and growth opportunities are provided.