Customer Service & Rentals Specialist

U-Haul Co. of South Carolina; Aubrey (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

U-Haul's MetLife insurance programs

Discounts on electronics and more

Job summary

U-Haul Holding Company in Aubrey, Texas is seeking a friendly Customer Service Representative to be the face of our service team. You will assist customers with rentals, inspect and prepare equipment, and use U-Scan technology to manage inventory and bookings.

This on-site role includes moving and hitching up trucks, educating customers about products, and supporting ongoing training through U-Haul University. A valid driver’s license and a high school diploma are required.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license and ability to maintain a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High School Diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul Holding Company in Aubrey, Texas is seeking a friendly Customer Service Representative to be the face of our service team. You will assist customers with rentals, inspect and prepare equipment, and use U-Scan technology to manage inventory and bookings.

This on-site role includes moving and hitching up trucks, educating customers about products, and supporting ongoing training through U-Haul University. A valid driver’s license and a high school diploma are required.