Customer Service Remote Work

morphiuscorp; United States; Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Career progression

Union college benefits

Debt reduction program

Scholarships

Identity theft protection

Roadside assistance

Job summary

morphiuscorp is seeking a Benefits Administrator to schedule appointments and proactively follow up with Union members regarding available benefits. The role emphasizes strong customer service and teamwork to ensure members receive timely information and support.

Ideal candidates possess excellent communication, attention to detail, and a willingness to learn. Remote work is an option, with in-office or hybrid arrangements available depending on needs.

Qualifications

• Must have great attention to detail.
• Must be a team player.
• Strong communication skills.
• Customer service or customer relationship experience.

Responsibilities

• Make appointments and follow up with Union members who have requested information on benefits.
• Provide information on benefits to members and answer questions.
• Collaborate with the team to support member inquiries and ensure a smooth process.

Skills

Customer service

Team player

Communication

Attention to detail

Self-motivated

Sales experience

Job description

We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with.

As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely.

Requirements:

• Must have great attention to detail.
• Must be a team player.
• Previous customer service and sales experience is a plus.
• Must have strong communication skills.
• Must be personable and comfortable interacting with customers daily.
• Desire to participate in professional development and take on new responsibilities
• Self-motivated and comfortable working both independently and as part of a team
• Customer service or customer relationship experience

Benefits:

• Health insurance reimbursement for all staff (upon qualification)
• Life insurance at no cost
• Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan)
• UNION BENEFITS – Our staff also belong to a union which includes benefits
  • Free college classes for all members
  • Student Debt Reduction Program
  • Scholarship access for members and their children
  • Union provides life insurance (in addition to our company) for all members
  • Roadside assistance for all members
  • Identity Theft Protection for all members