Customer Service Receptionist — Growth & Licensing Path

Saul Lopez - State Farm Agent; West Chicago (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Employee discounts

Flexible schedule

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Job summary

An independent insurance agency in West Chicago is seeking a Customer Service Representative to join their team. The ideal candidate will thrive in a supportive role, engaging with customers, managing appointments, and assisting with records. Previous customer service experience is required, along with strong communication skills. The position offers a flexible schedule and opportunities for growth within the insurance industry. Join a team focused on exceptional customer service and making a difference.

Qualifications

• Previous experience in a receptionist or customer service role.
• Ability to pass insurance exams and obtain necessary licenses.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Job description

An independent insurance agency in West Chicago is seeking a Customer Service Representative to join their team. The ideal candidate will thrive in a supportive role, engaging with customers, managing appointments, and assisting with records. Previous customer service experience is required, along with strong communication skills. The position offers a flexible schedule and opportunities for growth within the insurance industry. Join a team focused on exceptional customer service and making a difference.