Receptionist & Customer Care Specialist | Growth Path

Jeffburtis; Decatur (IL); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Hourly Plus Commission

Licensing Paid by Agency

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Flexible schedule

Training & development

Job summary

A leading insurance agency in Decatur, IL is seeking an organized and dynamic individual for the role of Receptionist. Your responsibilities will include greeting customers, managing appointments, and providing excellent customer service. Ideal candidates should have previous experience in a receptionist or customer service role, strong communication skills, and basic computer proficiency. This full-time position offers competitive compensation and various benefits.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to organize and multitask effectively.
• Comfortable with engaging in sales conversations.
• Basic computer skills.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries.
• Engage with prospective and existing customers.
• Provide excellent customer service.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking

Comfortable with engaging in sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

A leading insurance agency in Decatur, IL is seeking an organized and dynamic individual for the role of Receptionist. Your responsibilities will include greeting customers, managing appointments, and providing excellent customer service. Ideal candidates should have previous experience in a receptionist or customer service role, strong communication skills, and basic computer proficiency. This full-time position offers competitive compensation and various benefits.