Customer Service Receptionist

Atterro; Monroe (LA); On-site; USD 25,000 - 30,000; Full time

Job summary

A leading company in Monroe is seeking a Customer Service Receptionist. This role involves handling incoming calls, providing information, and collaborating with other departments. Ideal candidates should possess strong communication skills and have experience in customer service. Employee benefits include comprehensive insurance and 401k plans.

Benefits

Comprehensive medical, dental, and vision insurance

Life insurance benefits

Short-term disability support

401k retirement plans

Weekly pay

Access to employee discount programs

Potential for referral bonuses

Qualifications

• Must have one year of related experience.
• Prior experience in call center or customer service preferred.

Responsibilities

• Answer incoming calls promptly and professionally.
• Gather and record caller information accurately.
• Collaborate with dispatchers for timely resolution.

Skills

Communication

Problem Solving

Active Listening

Education

High school diploma or equivalent

Job description

Are you equipped with stellar customer service abilities and eager to advance in your professional journey? Staffmark is currently seeking a Customer Service Receptionist to join our team in Monroe, LA. Don’t hesitate – seize the opportunity and apply today!

Schedule: 10am – 6pm
Pay: $12/hr.

Key Responsibilities:
In this role, you will answer incoming calls promptly and professionally, accurately gather and record caller information, and assess situations to determine the appropriate response or department. You’ll enter call details into the system with precision, provide instructions or information when needed, and remain composed in high-pressure situations. The position requires close collaboration with dispatchers and other departments to ensure timely resolution, while escalating urgent or complex issues as necessary.

Employee Benefits:

• Comprehensive medical, dental, and vision insurance coverage
• Life insurance benefits
• Short-term disability support
• 401k retirement plans
• Weekly pay
• Access to employee discount programs
• Potential for referral bonuses

Qualifications:

• Must have one year of related experience.
• High school diploma or equivalent required; prior experience in call center, customer service, or dispatch preferred.
• Strong verbal communication, active listening, and problem-solving skills.
• Fast and accurate typing with proficiency in computer applications and call systems.
• Able to multitask, stay calm under pressure, and maintain attention to detail.
• Flexible availability, including nights, weekends, and holidays as needed.
• Team-oriented with a strong work ethic.

Ready to embark on an enriching career journey? Click “Apply Now” and become part of our exceptional team at Advantage Resourcing, where your professional growth is our priority.

Job Number: 1906628