Customer Service Professional

ODaniel Mazda; Fort Wayne (IN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Time Off

401(k)

Job summary

O'Daniel Automotive Group in Fort Wayne is seeking 3 Customer Service Professionals to join our dynamic team. We value high-energy individuals who love making customers happy and putting their needs first.

Responsibilities include handling inbound calls and emails, building relationships, and recognizing sales opportunities while solving problems efficiently. A valid driver's license and flexible schedule are required, with comprehensive training and benefits provided.

Qualifications

• Ability to work collaboratively with diverse groups of people.
• Strong relationship-building and customer management skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Work closely with diverse groups including employees, customers, and suppliers.
• Build strong relationships and manage customer needs effectively.
• Recognize and uncover sales opportunities while addressing customer needs.
• Professionally answer inbound calls and respond to emails in a timely manner.
• Communicate clearly and solve problems efficiently.

Skills

Collaboration

Relationship building

Communication

Driver's license

Flexibility

Self-motivation

Job description

This website is AudioEye enabled and is being optimized for accessibility. To open the AudioEye Toolbar, press \"shift + =\". Some assistive technologies may require the use of a passthrough function before this keystroke. For more information, activate the button labeled \"Explore your accessibility options\".

O'Daniel Automotive Group has been proudly serving the Fort Wayne community for over 40 years. Due to our recent growth, we are excited to add 3 Customer Service Professionals to our dynamic team. We are looking for candidates who LOVE making our customers happy. Our team is full of high-energy individuals who put the customer's needs first.

Responsibilities

• Work closely with diverse groups including company employees at all levels, customers, and suppliers.
• Build strong relationships and manage customer needs effectively.
• Recognize and uncover sales opportunities while addressing customer needs.
• Professionally answer inbound calls and respond to emails in a timely manner.
• Communicate clearly and solve problems efficiently.

Requirements

• Ability to work collaboratively with diverse groups of people.
• Strong relationship building and customer management skills.
• Excellent communication and problem-solving abilities.
• Valid driver's license and ability to pass all security and background checks.
• Flexible schedule to meet business needs.
• Self-motivated with a passion for serving clients and strong integrity.

We Offer

• Complete Training Program
• Health, Dental, Vision, Paid Time Off, and 401(k)
• Advancement and Career Opportunities

Additional Information

We are open to considering and training individuals who meet the requirements and have prior experience working with people in areas such as retail, restaurant staff, or hotel hospitality.

Why should you work at O'Daniel Automotive Group?

• 40 successful years of a family-owned business
• Always have the opportunity to grow
• Several employees started in entry-level roles
• Nearly ½ of our 215 employees have worked for the company for over 5 years. Of these, 60 employees have worked for the company for over 10 years.
• Of our 5 locations, ALL were awarded the Customer Satisfaction Award.
• You are an ambitious individual who has the drive to excel.
• You possess a passion for building relationships with customers.
• You are family-oriented and community-based.
• You have the ability to express concerns, as well as innovative ideas.

Being a part of the O'Daniel Team means you are ready to commit to professional development by building a lifelong career with co-workers you call \"family\" and customers you call \"friends\".

Not all our positions require specific automotive experience; we want to get to know you. O'Daniel Automotive Group is committed to helping shape our employees through training and career development opportunities.

Check below for our list of available careers.