Customer Service Representative

Hunter Super Techs - TurnPoint; Elkhart (IN); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Employer-paid health insurance

Paid vacation

Paid holidays

Performance bonus

Job summary

Glass Doctor in Elkhart, IN is seeking a Customer Service Representative to handle phones, scheduling, purchasing, estimating, data entry, and public-facing duties. The role emphasizes reliable, quality-focused service and strong communication skills.

The position offers a competitive hourly rate with a graduating performance bonus, plus employer-paid health insurance for employees and family, along with paid vacation and holidays.

Qualifications

• Experience in customer service or call handling.
• Strong phone presence and verbal/written communication.
• Reliable, quality-driven and able to multitask.
• Experience with data entry and scheduling is a plus.
• Inside sales experience preferred but not required.

Responsibilities

• Answering phones and routing calls.
• Scheduling appointments and maintaining calendars.
• Purchasing as needed for customer orders.
• Estimating basic service requirements and timelines.
• Data entry and record keeping.
• On-time attendance Monday–Friday and serving the public.

Skills

Customer service

Phone presence

Reliability

Quality driven

Multitasking

Time management

Verbal and written communication

Job description

Location: 500 Baldwin Street, ELKHART, IN, 46514

Customer Service RepresentativeAt Glass Doctor we are a family oriented, respectful, and customer focused business that likes to have “Fun in the process.”

Responsibilities:

Answering phonesSchedulingPurchasingEstimatingData entryOn time and able to work Monday - FridayServing the public

Skills:

Customer serviceStrong phone presence and experienceReliableQuality DrivenSeeking a stable careerAbility to multitaskTime managementProven inside sales experience, preferred but not requiredVerbal and written communications skills

Benefits:

• Competitive hourly rate with a graduating performance bonus
• 100% fully employer paid insurance including spouse & family
• Paid vacation & holidaysCome and be part of this growing business!