Customer Service Pro with Growth & Community Impact

Bryanmichaels; Maryland; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Opportunity for advancement

Paid time off

Job summary

A local insurance agency in Bel Air, MD is looking for a Customer Service Representative. In this full-time role, you will enhance customer experiences by addressing inquiries, assisting with policy updates, and processing claims. Ideal candidates have strong communication skills and a customer-centric approach. The position offers a salary range of $40,000 to $50,000 annually with growth opportunities.

Qualifications

• Customer service skills and attention to detail are crucial.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

A local insurance agency in Bel Air, MD is looking for a Customer Service Representative. In this full-time role, you will enhance customer experiences by addressing inquiries, assisting with policy updates, and processing claims. Ideal candidates have strong communication skills and a customer-centric approach. The position offers a salary range of $40,000 to $50,000 annually with growth opportunities.