Customer Service & Insurance Team Member — Growth & Benefits

Matthaaga; Germantown (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Flex four-day workweek when goals are met

Free snacks and drinks

Team lunches

Bi-monthly team outings

Stress management resources

Job summary

A local insurance agency in Germantown is seeking a Customer Service Representative to provide exceptional customer experiences. The role includes answering inquiries, assisting with policy changes, and managing insurance claims. Successful candidates will have strong communication and interpersonal skills, along with a detail-oriented mindset. This position offers a competitive salary between $40,000 and $60,000 annually, with benefits including a flexible workweek and health coverage.

Qualifications

• Previous customer service experience preferred.
• Strong attention to detail.
• Ability to provide exceptional customer experiences.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Job description

A local insurance agency in Germantown is seeking a Customer Service Representative to provide exceptional customer experiences. The role includes answering inquiries, assisting with policy changes, and managing insurance claims. Successful candidates will have strong communication and interpersonal skills, along with a detail-oriented mindset. This position offers a competitive salary between $40,000 and $60,000 annually, with benefits including a flexible workweek and health coverage.