Customer Service Pro — Retail Sales | Flexible Hours

Lowe's; Maple Grove (MN); On-site; USD 22,000 - 24,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) company match

Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Maple Grove, MN. You will welcome customers, help them find products, and process orders while delivering friendly, professional service in a busy home improvement store.

Role involves standing, light lifting, and multi-department support to assist shoppers across Appliances, Hardware, Plumbing, and more. A customer-focused approach and basic tech skills are essential for success.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech experience

Basic arithmetic

Physical stamina

Job description

Lowe's is seeking a Customer Service Associate in Maple Grove, MN. You will welcome customers, help them find products, and process orders while delivering friendly, professional service in a busy home improvement store.

Role involves standing, light lifting, and multi-department support to assist shoppers across Appliances, Hardware, Plumbing, and more. A customer-focused approach and basic tech skills are essential for success.