Customer Service Pro - Rentals & Equipment Expert

U-Haul International, Inc.; Manchester (CT); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Opportunities for advancement

Health insurance & prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

ESOP

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of our exceptional service.

You will assist customers, use U-Scan technology to dispatch and return equipment, and help maintain and inspect equipment in our busy locations. The role offers on-the-job education, a $100 hiring bonus, a $300 cash bonus after completing certification, and various benefits and advancement opportunities.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of our exceptional service.

You will assist customers, use U-Scan technology to dispatch and return equipment, and help maintain and inspect equipment in our busy locations. The role offers on-the-job education, a $100 hiring bonus, a $300 cash bonus after completing certification, and various benefits and advancement opportunities.