Customer Service Pro: Rentals & Equipment Support

Uhaul; Eugene (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a Customer Service Representative in Eugene, Oregon to assist customers at the center and during rentals using U-Scan tech to manage inventory. The role emphasizes safe handling of equipment, selling services, and keeping the yard organized.

On-the-job education and opportunities for advancement are offered, with a focus on customer satisfaction and teamwork in a fast-paced environment.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative in Eugene, Oregon to assist customers at the center and during rentals using U-Scan tech to manage inventory. The role emphasizes safe handling of equipment, selling services, and keeping the yard organized.

On-the-job education and opportunities for advancement are offered, with a focus on customer satisfaction and teamwork in a fast-paced environment.