Customer Service Pro - Pest Control Support

Talentify; Milledgeville (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid vacation, holidays, sick leave

Employee discounts

Industry-leading training program

Job summary

Bug House Pest Control in Georgia seeks a Customer Service Representative to be the vital link between customers and service pros, ensuring smooth operations and a positive experience.

You will benefit from competitive pay, a 401(k) with company match, paid time off, and industry-leading training. No pest-control experience is required; training is provided to help you grow with the team.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary!
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, selling pest control and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Bug House Pest Control in Georgia seeks a Customer Service Representative to be the vital link between customers and service pros, ensuring smooth operations and a positive experience.

You will benefit from competitive pay, a 401(k) with company match, paid time off, and industry-leading training. No pest-control experience is required; training is provided to help you grow with the team.