Customer Care Admin Specialist

Northwest Exterminating; Watkinsville (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision insurance

Paid vacation and holidays

Employee discounts

Industry-leading training

Job summary

Bug House Pest Control in Georgia is hiring a Customer Service Representative to be the critical link between customers and service professionals, handling calls, emails, billing, scheduling, and issue resolution. No pest control experience is required; full training is provided.

You’ll join a team focused on growth, community service, and comprehensive benefits including a 401(k) match, paid time off, health plans, and ongoing training in a supportive environment.

Qualifications

• High School Diploma or equivalent required.
• No pest control experience necessary.
• Proficiency with Microsoft Office tools such as Word, Excel and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, selling pest control and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Bug House Pest Control in Georgia is hiring a Customer Service Representative to be the critical link between customers and service professionals, handling calls, emails, billing, scheduling, and issue resolution. No pest control experience is required; full training is provided.

You’ll join a team focused on growth, community service, and comprehensive benefits including a 401(k) match, paid time off, health plans, and ongoing training in a supportive environment.