Customer Service Pro - Part-Time, Paid Training & Perks

U-Haul; Westfield (MA); Vor Ort; USD 21.000 - 22.000; Teilzeit

Benefits dieser Stelle

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Zusammenfassung

U-Haul is seeking a Customer Service Representative in Westfield, MA to be the face of our service team and assist customers with rentals, equipment inspection, and related services. You will use U-Scan technology to manage reservations, move and hook up trucks, inspect equipment, and educate customers on products.

The role offers on-the-job education, a part-time schedule up to 20 hours per week, and a pay rate of $16 per hour with potential bonuses.

Qualifikationen

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Aufgaben

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Ausbildung

High school diploma or equivalent

Jobbeschreibung

U-Haul is seeking a Customer Service Representative in Westfield, MA to be the face of our service team and assist customers with rentals, equipment inspection, and related services. You will use U-Scan technology to manage reservations, move and hook up trucks, inspect equipment, and educate customers on products.

The role offers on-the-job education, a part-time schedule up to 20 hours per week, and a pay rate of $16 per hour with potential bonuses.