Customer Service Pro - Paid Training & Growth

Havertys Furniture; Braselton (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401K with company match

Health, dental and vision benefits

Paid time-off

Daily pay program

Employee discount on merchandise

Educational financial assistance

Wellness program

Community involvement opportunities

Job summary

Havertys Furniture in Braselton, GA is seeking bright individuals for its Customer Service Team. Onsite, hands-on training starts day one to learn Havertys standards for exceptional service and customer satisfaction.

You’ll thrive in a team environment that values integrity, quality, and teamwork, with daily pay options, a comprehensive benefits package, a 401K match, and opportunities for advancement within the company.

Qualifications

• Excellent communication and listening skills.
• Ability to multitask within a fast-paced environment.
• Self-motivated and team-oriented.
• Ability to interact professionally with customers and team members.
• Basic computer skills and experience with automated systems.
• Detail-oriented and reliable.
• Prior call center experience is preferred.
• Able to pass criminal background check and drug test.

Responsibilities

• Respond to incoming and outgoing calls and emails.
• Use My Service Center to manage customer service issues.
• Maintain a daily To Do list and keep it current.
• Learn and adapt to procedural, policy, and system changes.
• Understand productivity standards and manage time effectively.
• Contribute value in a team environment.

Skills

Excellent communication

Active listening

Multitasking

Team collaboration

Customer interaction

Basic computer skills

Problem solving

Tools

My Service Center

Job description

Havertys Furniture in Braselton, GA is seeking bright individuals for its Customer Service Team. Onsite, hands-on training starts day one to learn Havertys standards for exceptional service and customer satisfaction.

You’ll thrive in a team environment that values integrity, quality, and teamwork, with daily pay options, a comprehensive benefits package, a 401K match, and opportunities for advancement within the company.