Customer Service Specialist — Daily Pay + Benefits

Haverty Furniture Companies, Inc.; Braselton (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Daily Pay Program

401K with 4% match

Medical, dental, and vision benefits

Paid time-off

Career advancement

Community involvement

Associate discount

Referral bonus

Wellness program

Job summary

Havertys Furniture is seeking bright, energetic individuals to join our Customer Service Team onsite. Training starts day one, focusing on Havertys standards for superb customer service and satisfaction.

The role offers a starting pay of $17.00 per hour, with potential increases for experience and a schedule that supports development within the team. You will respond to customer inquiries via calls and emails, use My Service Center to resolve issues, and work within a structured process to

Qualifications

• Excellent communication and listening skills.
• Ability to multi-task within a fast-paced environment.
• Self-motivated and team-oriented.
• Must work positively in a team environment.
• Ability to interact professionally with customers and team members.
• Basic computer skills, including experience with an automated system.
• Detail-oriented.
• Prior call center experience.
• Able to pass background check and drug test.

Responsibilities

• Handle inbound/outbound calls and emails.
• Use My Service Center to manage customer service issues.
• Maintain daily to-do list and keep it current.
• Learn policy and system changes and adapt accordingly.
• Develop productivity and time management skills.
• Contribute to a team environment and add value.
• Salary starts at $17.00 per hour, with higher pay for experience.
• Daily Pay option available for flexible pay.

Skills

Communication skills

Multi-tasking

Teamwork

Call center experience

Basic computer skills

Attention to detail

Customer interaction

Self-motivated

Scheduling flexibility

Tools

Automated system

Job description

Havertys Furniture is seeking bright, energetic individuals to join our Customer Service Team onsite. Training starts day one, focusing on Havertys standards for superb customer service and satisfaction.

The role offers a starting pay of $17.00 per hour, with potential increases for experience and a schedule that supports development within the team. You will respond to customer inquiries via calls and emails, use My Service Center to resolve issues, and work within a structured process to