Customer Service Pro — On-the-Job Training

uhaul; South Haven (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Paid holidays

Job summary

U-Haul in South Haven, MI, is seeking a Customer Service Representative to support customers with rentals, inspections, and equipment handling. The role uses U-Scan tech to track inventory, manage reservations, and assist with vehicle hookups.

Responsibilities include explaining products, preparing invoices, and ensuring safety during use of hitches and propane. The position offers on-the-job education and opportunities for growth.

Qualifications

• Valid driver's license with a clean driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Multitasking

Education

High school diploma

Tools

U-Scan tech

Rental software

Forklift cert

Job description

U-Haul in South Haven, MI, is seeking a Customer Service Representative to support customers with rentals, inspections, and equipment handling. The role uses U-Scan tech to track inventory, manage reservations, and assist with vehicle hookups.

Responsibilities include explaining products, preparing invoices, and ensuring safety during use of hitches and propane. The position offers on-the-job education and opportunities for growth.