Customer Service Pro - Meats & Ingredients, On-site Bronx

The Chefs' Warehouse; New York (NY); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Paid Vacations

Health, Dental and Medical Benefits

Weekly pay

Life Insurance

5% above cost for our high-qualityFood

Job summary

The Chefs' Warehouse, Inc. is seeking a Customer Service Representative to handle calls, emails, and orders, ensuring accurate processing and proactive problem solving.

You will apply the company’s customer service policies and leverage product knowledge to deliver quick, precise assistance. This on-site role at 240 Food Center Drive, Bronx, NY requires 2–4 years of meat industry experience and at least 4 years in customer service or sales, with English fluency (Spanish a plus) and strong

Qualifications

• 2-4 years of meat industry experience required.
• Minimum 4 years in customer service/sales required.
• Ability to read, write, and speak fluently in English.

Responsibilities

• Receive incoming calls from customers, emails, fax, voicemail, and enter orders into the system.
• Run production reports as requested by the warehouse team.
• Inform customer of items not ordered or out of stock and offer substitutions.

Skills

Customer service

Sales experience

Multitasking

English fluency

Education

High School Diploma or higher

Tools

Canopy system

Job description

The Chefs' Warehouse, Inc. is seeking a Customer Service Representative to handle calls, emails, and orders, ensuring accurate processing and proactive problem solving.

You will apply the company’s customer service policies and leverage product knowledge to deliver quick, precise assistance. This on-site role at 240 Food Center Drive, Bronx, NY requires 2–4 years of meat industry experience and at least 4 years in customer service or sales, with English fluency (Spanish a plus) and strong