Customer Service Pro - Home Improvement Growth

Lowe's Home Centers, LLC; Ohio; On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's in Ohio is seeking a Customer Service Associate to welcome customers, answer questions, and help them locate products across departments such as Appliances, Home Décor, and Tools. You will load merchandise when needed and ensure customer needs are met.

The role emphasizes friendly service, accuracy in processing orders and deliveries, and the ability to work across departments as needed in a fast-paced retail environment.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology such as smartphones/tablets
• Reading, writing and basic arithmetic
• Able to stand/sit for long periods and perform duties
• Minimum lifting of 25lbs, with/without accommodation

Responsibilities

• Welcome customers and deliver friendly, professional service
• Help customers locate and handle merchandise
• Stock shelves and replenish supplies as needed
• Process orders and deliveries accurately
• Cross-train in other store areas to improve service
• Prepare merchandise in department per customer needs (e.g., paint, pipe, wood)
• Assist customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology

Basic math

Communication

Bi-lingual

Job description

Lowe's in Ohio is seeking a Customer Service Associate to welcome customers, answer questions, and help them locate products across departments such as Appliances, Home Décor, and Tools. You will load merchandise when needed and ensure customer needs are met.

The role emphasizes friendly service, accuracy in processing orders and deliveries, and the ability to work across departments as needed in a fast-paced retail environment.