Customer Service Pro — Home Improvement Retail

Lowe's; Prince George (VA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in the United States. You will welcome customers, help them find products, and ensure a positive shopping experience across departments.

The role involves assisting with merchandising, answering questions, and processing orders or deliveries as needed. The position offers part-time opportunities with growth potential; benefits may include health insurance options, tuition assistance, a 401(k) with company match, and associate discounts.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail technology experience

Reading, writing & arithmetic

Physical stamina

Lifting 25 lbs

Tools

Smartphones

Tablets

Job description

Lowe's is hiring a Customer Service Associate in the United States. You will welcome customers, help them find products, and ensure a positive shopping experience across departments.

The role involves assisting with merchandising, answering questions, and processing orders or deliveries as needed. The position offers part-time opportunities with growth potential; benefits may include health insurance options, tuition assistance, a 401(k) with company match, and associate discounts.