Customer Service Pro — Home Improvement (Flexible)

Lowe's; Kahului (HI); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate discount

Job summary

Lowe's in Kahului, HI is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will interact with shoppers, answer questions, and ensure a positive shopping experience.

The role involves assisting with merchandise, stocking, processing orders, and potentially training in other departments; bilingual skills are a plus. The position may require standing, light lifting, and occasional travel between store areas.

Qualifications

• 6 months experience using a computer or inputting information.
• 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic.
• Able to stand for long periods and lift up to 25 lbs unassisted.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Assist customers in locating and handling merchandise.
• Stock replenishment and organizing shelves.
• Process orders and deliveries accurately.
• Cross-train in other store areas to enhance service.
• Prepare department merchandise per customer needs (paint tinting, pipe cutting, etc.).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Communication

Multitasking

Tools

Retail technology

Computer literacy

Job description

Lowe's in Kahului, HI is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will interact with shoppers, answer questions, and ensure a positive shopping experience.

The role involves assisting with merchandise, stocking, processing orders, and potentially training in other departments; bilingual skills are a plus. The position may require standing, light lifting, and occasional travel between store areas.