Customer Service Pro: Home Improvement & Benefits

Lowe's; Goshen (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% associate discount

Track to the Trades program

Job summary

Lowe’s in Goshen, IN is hiring a Customer Service Associate to greet customers, help them locate home improvement products, and deliver friendly, informed service throughout their shopping experience. Daily duties include answering questions, assisting with merchandise, processing orders and deliveries, and cross-training in other areas to ensure top-notch service.

Lowe’s offers benefits such as health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase

Qualifications

• Six months experience using a computer or similar device.
• Six months experience with common retail technology (smartphones/tablets).
• Ability to perform basic arithmetic and operate a computer.

Responsibilities

• Welcome customers to Lowe’s and deliver friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Stock replenishment and ensuring shelves are organized.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other areas to deliver the best customer service.
• Prepare merchandise in department based on customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Bilingual

Tools

Retail tech (smartphone/tablet)

Job description

Lowe’s in Goshen, IN is hiring a Customer Service Associate to greet customers, help them locate home improvement products, and deliver friendly, informed service throughout their shopping experience. Daily duties include answering questions, assisting with merchandise, processing orders and deliveries, and cross-training in other areas to ensure top-notch service.

Lowe’s offers benefits such as health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase