Home Improvement Customer Service Pro

Lowe's; Zionsville (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Indiana to welcome customers, help them find products, and ensure a smooth shopping experience across departments. You will engage with customers, address questions, and support merchandise placement and checkout processes.

This role emphasizes flexible scheduling, a part-time arrangement, and opportunities to learn trades through Lowe's programs. Bilingual skills are a plus, and safety guidelines apply when handling merchandise.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Bi-lingual skills preferred.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by replenishing shelves and restocking supplies.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood).
• Guide customers through shopping or checkout.

Skills

Customer service

Computer skills

Retail tech familiarity

Bi-lingual

Job description

Lowe's is seeking a Customer Service Associate in Indiana to welcome customers, help them find products, and ensure a smooth shopping experience across departments. You will engage with customers, address questions, and support merchandise placement and checkout processes.

This role emphasizes flexible scheduling, a part-time arrangement, and opportunities to learn trades through Lowe's programs. Bilingual skills are a plus, and safety guidelines apply when handling merchandise.