Customer Service Pro - Growth, Training & Benefits

American Cash Advance; Ville Platte (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K

Paid Holidays

Paid Vacations

Paid Time Off

Paid Training

Advancement Opportunity

Unlimited Earning Potential

Job summary

American Cash Advance is seeking a FULL-TIME Customer Service Representative in Ville Platte, LA. The role focuses on building strong customer relationships, marketing to acquire new customers, and ensuring account accuracy while funding loans.

You will work in a team-oriented environment and help safeguard company funds and property. The position emphasizes communication, problem solving, and adaptability in a fast-paced setting, with opportunities for growth and ongoing training as part of a

Qualifications

• Math skills including counting money.
• Strong interpersonal skills for customer interaction.
• Ability to negotiate payment terms and resolve issues.
• Clear verbal and written communication with diverse customers.
• Comfort with using basic computer programs to process transactions.
• Filing, phones, scanning and paperwork handling.
• Ability to organize and maintain filing systems.

Responsibilities

• Build exceptional customer relationships and market to gain new customers.
• Review accounts for accuracy and needed updates, and fund loans.
• Handle collections and assist in customer acquisitions.
• Support a positive team environment and maintain a professional office.
• Ensure compliance with company policies and industry laws.
• Document calls and educate customers on contract terms and conditions.

Skills

Math Skills

Social Skills

Problem-Solving Skills

Communication Skills

Computer Skills

Clerical Skills

Organization Skills

Job description

American Cash Advance is seeking a FULL-TIME Customer Service Representative in Ville Platte, LA. The role focuses on building strong customer relationships, marketing to acquire new customers, and ensuring account accuracy while funding loans.

You will work in a team-oriented environment and help safeguard company funds and property. The position emphasizes communication, problem solving, and adaptability in a fast-paced setting, with opportunities for growth and ongoing training as part of a