Customer Support & Relationships Specialist

American Cash Advance; Bastrop (LA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K

Paid Holidays

Paid Vacations

Paid Time Off

Paid Training

Advancement Opportunity

Unlimited Earning Potential

Job summary

American Cash Advance is seeking a Customer Service Representative in Bastrop, LA. Join a team focused on helping customers through funding loans, reviewing accounts, and acquiring new clients in a fast-paced, supportive environment.

You will engage with customers, handle documentation, and maintain accurate records while upholding company policies and industry regulations. Previous industry experience is welcomed but not required.

Qualifications

• Math skills including the ability to count money.
• Social skills including the ability to engage and interact professionally.
• Problem-solving skills including the ability to negotiate payment terms.
• Communication skills including the flexibility to work with different personalities.
• Computer skills including the ability to use programs required to process day-to-day transactions.

Responsibilities

• Build exceptional customer relationships and market to gain new customers.
• Review accounts for accuracy and updates; fund loans and manage collections.
• Assist in acquiring customers and documenting interactions.
• Maintain a professional office environment and safeguard company monies and property.

Skills

Math skills

Social skills

Problem-solving

Communication

Computer skills

Clerical skills

Organization

Job description

American Cash Advance is seeking a Customer Service Representative in Bastrop, LA. Join a team focused on helping customers through funding loans, reviewing accounts, and acquiring new clients in a fast-paced, supportive environment.

You will engage with customers, handle documentation, and maintain accurate records while upholding company policies and industry regulations. Previous industry experience is welcomed but not required.