Customer Service & Loan Specialist — Unlimited Earnings

Kaizen Lab Inc.; Hammond (LA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Paid Holidays

Paid Vacations

Paid Training

Unlimited Earning Potential

Job summary

American Cash Advance is seeking a dedicated Customer Service Representative in Hammond, LA. This full-time role focuses on delivering exceptional service, building relationships with customers, and supporting loan funding, collections, and customer acquisition efforts.

Ideal candidates will have strong math, communication, and computer skills, with the ability to work in a fast-paced team environment and maintain accurate records while adhering to company policies.

Qualifications

• Basic math and money handling abilities.
• Strong communication with customers.
• Problem-solving for negotiation and payment terms.
• Professional interaction with diverse customers.
• Ability to use computer programs for day-to-day transactions.
• Filing, phones, and office organization.
• Strong organizational skills and record-keeping.

Responsibilities

• Build exceptional customer relationships and support customer onboarding.
• Market to gain new customers and promote services.
• Review accounts for accuracy and necessary updates.
• Fund loans, manage collections, and assist in customer acquisitions.

Skills

Math skills

Communication

Problem solving

Customer service

Computer skills

Organization

Tools

CRM software

Job description

American Cash Advance is seeking a dedicated Customer Service Representative in Hammond, LA. This full-time role focuses on delivering exceptional service, building relationships with customers, and supporting loan funding, collections, and customer acquisition efforts.

Ideal candidates will have strong math, communication, and computer skills, with the ability to work in a fast-paced team environment and maintain accurate records while adhering to company policies.