Advancement-Oriented Customer Service & Loans Specialist

Kaizen Lab Inc.; Baton Rouge, Northern (LA, KY); Hybrid; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

401K

Paid Holidays

Paid Vacations

Paid Time Off

Paid Training

Advancement Opportunity

Job summary

American Cash Advance is seeking a Full-Time Customer Service Representative in Baton Rouge, LA. The role focuses on building customer relationships, marketing to gain new customers, and handling loan funding and collections.

Ideal candidates will have strong communication, math, and clerical skills, with a proactive, team-oriented attitude in a fast-paced environment. We offer comprehensive benefits and opportunities for advancement.

Qualifications

• Math skills including the ability to count money.
• Strong interpersonal skills for customer interactions.
• Negotiation skills for payment terms.
• Clear, professional communication with varied personalities.
• Proficiency with computer programs to process transactions.
• Filing, phones, scanning and copying paperwork.
• Ability to organize and manage filing systems.

Responsibilities

• Build exceptional customer relationships and market to gain new customers.
• Review accounts for accuracy and needed updates, funding loans and collections.
• Support team in a positive office environment and safeguard company funds.
• Assist in managing P&L and ensuring compliance with policies and laws.
• Document calls with past, present, and future customers and explain contract terms.
• Stay up to date on trainings and industry regulations; report to management as directed.

Skills

Math skills

Social skills

Problem-solving

Communication

Computer skills

Clerical skills

Organization

Job description

American Cash Advance is seeking a Full-Time Customer Service Representative in Baton Rouge, LA. The role focuses on building customer relationships, marketing to gain new customers, and handling loan funding and collections.

Ideal candidates will have strong communication, math, and clerical skills, with a proactive, team-oriented attitude in a fast-paced environment. We offer comprehensive benefits and opportunities for advancement.