Customer Service Pro: Growth, Training & Benefits

LoanMax Title Loans; Ladson (SC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Vacation & Paid Time Off

Paid On-the-Job Training

Closed on Sundays!

6 Paid Holidays Per Year

Job summary

North American Title Loans is seeking a Customer Service Representative to guide customers through the loan process with honesty and care. You will answer inquiries, evaluate vehicles, and manage loan accounts while making timely communications.

Ideal candidates are dependable, with strong communication skills, a detail-oriented approach, and a commitment to delivering a positive customer experience in a fast-paced environment.

Qualifications

• High school diploma or equivalent required
• Previous customer service experience preferred
• Basic computer and data entry skills

Responsibilities

• Answer inquiries and evaluate vehicles as part of loan process
• Manage loan accounts and perform daily communications such as payment reminders and courtesy calls
• Support customers through every step of the loan process

Skills

Customer service

Communication skills

Detail oriented

Data entry

Computer skills

Education

High school diploma or equivalent

Tools

Data entry software

Basic computer

Job description

North American Title Loans is seeking a Customer Service Representative to guide customers through the loan process with honesty and care. You will answer inquiries, evaluate vehicles, and manage loan accounts while making timely communications.

Ideal candidates are dependable, with strong communication skills, a detail-oriented approach, and a commitment to delivering a positive customer experience in a fast-paced environment.