Customer Service Pro & Growth Team Member

Johnnysinsurance; Fresno (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Fresno is seeking a Customer Service Representative to enhance customer experiences and support agency growth. Ideal candidates are customer-focused individuals who excel in communication and multitasking. Responsibilities include answering inquiries, assisting with policy changes, and processing claims. Competitive salary ranging from $50,000 to $70,000 annually, along with multiple benefits.

Qualifications

• Excellent communication skills to assist customers effectively.
• Detail-oriented with the ability to handle multiple tasks.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide accurate policy information.
• Assist customers with policy changes and updates seamlessly.
• Process insurance claims and ensure timely follow-ups.
• Maintain accurate records of all customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Job description

A local insurance agency in Fresno is seeking a Customer Service Representative to enhance customer experiences and support agency growth. Ideal candidates are customer-focused individuals who excel in communication and multitasking. Responsibilities include answering inquiries, assisting with policy changes, and processing claims. Competitive salary ranging from $50,000 to $70,000 annually, along with multiple benefits.