Customer Service Pro | Growth, Bonuses & PTO

Ryan Secor - State Farm Insurance Agent; Portland (OR); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

Job summary

Ryan Secor - State Farm Agent in Portland is seeking a Customer Service Representative to deliver exceptional experiences, assist with policy changes, and coordinate with the team to meet community needs. You will engage with customers to resolve inquiries and support ongoing policy administration within a collaborative, growth-oriented office environment.

This full-time role offers a performance-based bonus and paid time off, with opportunities for training and development as you grow your

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Multitasking

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Portland

• Bonus based on performance
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Ryan Secor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $15.00 - $18.00 per hour

Customer Service Representative - State Farm Agent Team Member

Full Time in Portland

Benefits

• Bonus based on performance
• Paid time off
• Training & development

ROLE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with Ryan Secor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $15.00 - $18.00 per hour



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