Customer Service Pro — Growth, Bonus Plan & PTO

Waste Harmonics Keter; Stamford (CT); On-site; USD 39,743 - 43,050; Full time

Benefits offered by this job

Competitive Compensation

Annual Bonus Plan

401(k) Retirement Savings

Medical & Dental Insurance

Generous Paid Time Off

Job summary

A waste management solutions company in Stamford, Connecticut, is seeking a Customer Service Professional to ensure client satisfaction and operational excellence. The role requires skills in communication, problem-solving, and familiarity with customer service principles. Comprehensive benefits include competitive compensation, a 401(k) with matching, and generous paid time off. Candidates will be responsible for resolving inquiries and maintaining high customer satisfaction.

Qualifications

• Familiarity with active listening and empathy in customer service.
• Experience using phones, email, or live chat to communicate.
• Ability to handle customer inquiries, complaints, and services.

Responsibilities

• Invest in ongoing professional development.
• Cultivate trust-based relationships with customers.
• Deliver high-quality service to enhance customer satisfaction.

Skills

Customer service principles

Effective communication

Problem-solving techniques

Education

High school diploma or GED

Associate’s or Bachelor’s degree in Business or Communications

Job description

A waste management solutions company in Stamford, Connecticut, is seeking a Customer Service Professional to ensure client satisfaction and operational excellence. The role requires skills in communication, problem-solving, and familiarity with customer service principles. Comprehensive benefits include competitive compensation, a 401(k) with matching, and generous paid time off. Candidates will be responsible for resolving inquiries and maintaining high customer satisfaction.