Customer Experience Pro - Flexible Schedule, Growth

Friscoed; Frisco (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License Reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Ed Forster - State Farm Agent in Frisco, TX is seeking a Customer Service Representative to deliver exceptional, policy-focused service. You will answer inquiries, process policy changes, and help customers navigate claims with care. This full-time role supports a collaborative team dedicated to community-focused service.

Join a close-knit agency that emphasizes growth, training, and advancement. The position offers a competitive compensation package and benefits, with opportunities to expand

Qualifications

• Excellent communication and interpersonal skills for customer interactions.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Prior customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and multitasking

Previous customer service experience

Job description

Ed Forster - State Farm Agent in Frisco, TX is seeking a Customer Service Representative to deliver exceptional, policy-focused service. You will answer inquiries, process policy changes, and help customers navigate claims with care. This full-time role supports a collaborative team dedicated to community-focused service.

Join a close-knit agency that emphasizes growth, training, and advancement. The position offers a competitive compensation package and benefits, with opportunities to expand