Customer Service Pro: Growth, Benefits & Unlimited Earnings

American Cash Advance; Harvey (LA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

401K

Paid Holidays

Paid Vacations

Paid Time Off

Paid Training

Advancement Opportunities

Unlimited Earning Potential

Job summary

American Cash Advance in Harvey, LA is seeking a dedicated Customer Service Representative who can build strong relationships with customers and help them navigate the loan process. This role emphasizes accuracy, responsiveness, and a friendly, professional communication style.

Responsibilities include reviewing accounts, funding loans, collections, and acquiring new customers while collaborating with a team in a busy office environment. Equal opportunity employer.

Qualifications

• Must be 18+ years old and eligible to work in the USA.
• Must have a valid driver’s license and a dependable vehicle.
• Successful completion of post offer screens including background check, MVR, and reference check.
• Equal opportunity employer.

Responsibilities

• Build exceptional customer relationships and market to gain new customers.
• Review accounts for accuracy and needed updates; fund loans and manage collections and customer acquisitions.
• Work closely with others in a positive team environment to enhance the customer experience.
• Maintain a clean, professional office environment and safeguard company monies and property.
• Adhere to all company policies, procedures, creed and industry laws; stay up to date on trainings and industry laws.
• Call and document communications with past, present, and future customers; educate customers on terms and conditions.

Skills

Math skills

Social skills

Problem-solving skills

Communication skills

Computer skills

Clerical skills

Organization skills

Job description

American Cash Advance in Harvey, LA is seeking a dedicated Customer Service Representative who can build strong relationships with customers and help them navigate the loan process. This role emphasizes accuracy, responsiveness, and a friendly, professional communication style.

Responsibilities include reviewing accounts, funding loans, collections, and acquiring new customers while collaborating with a team in a busy office environment. Equal opportunity employer.