Customer Service Pro - Growth & Benefits

RJ Schinner Co., Inc.; Menomonee Falls (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Training opportunities

Employee pricing

Apparel discount

Job summary

RJ Schinner Co., Inc. is hiring a Customer Service Representative in Menomonee Falls, WI. This full-time, on-site role supports distributors across 48 states, answering product and delivery questions, processing orders, and resolving delivery issues.

As a family-owned business since 1951, RJ Schinner emphasizes teamwork, training, and employee rewards, with a comprehensive benefits package and opportunities for advancement within a 20-branch distribution network.

Qualifications

• 1-3 years of effective customer support experience.
• Strong phone skills and active listening.
• Customer satisfaction focus with problem-solving.

Responsibilities

• Builds sustainable relationships of trust through open and interactive communication.
• Meets call handling and order-entry quotas.
• Handles complaints and provides effective solutions.
• Keeps records and tracks pricing for customers.
• Coordinates with Warehouse Managers on orders.

Skills

Strong phone skills

Active listening

Customer satisfaction focus

Time management

Detail oriented

Adaptability

Tools

Eclipse

AS/400

Solar

Job description

RJ Schinner Co., Inc. is hiring a Customer Service Representative in Menomonee Falls, WI. This full-time, on-site role supports distributors across 48 states, answering product and delivery questions, processing orders, and resolving delivery issues.

As a family-owned business since 1951, RJ Schinner emphasizes teamwork, training, and employee rewards, with a comprehensive benefits package and opportunities for advancement within a 20-branch distribution network.