Customer Service Pro | Flexible Schedule & Weekly Pay

Staffmark Group; Irving (TX); On-site; USD 25,485 - 26,863; Full time

Benefits offered by this job

Weekly pay

Medical, dental, and vision coverage

Life and disability insurance

401(k) plan

Team environment

Job summary

Staffmark Group is hiring a Customer Service Representative in Irving, TX. The role handles high-volume inbound calls, assists with account inquiries, and resolves issues while delivering outstanding service.

Flexible schedule, including Saturdays, is required along with a reliable, distraction-free home workspace and hardwired internet. Candidates must pass background checks and drug screens and demonstrate strong communication and problem-solving skills in a metric-driven environment.

Qualifications

• Minimum of 1 year of tenure in each of your last three positions.
• Prior customer service experience in a call center, retail, hospitality, or similar environment.
• Strong communication and problem-solving skills.
• Ability to work a flexible schedule, including occasional Saturdays.
• Reliable attendance and ability to work in a structured, metric-driven environment.
• Hardwired internet connection required (Wi-Fi not permitted).
• Dedicated, distraction-free home workspace.
• Must pass a background check and drug screen.
• No time off permitted during the first 90 days.

Responsibilities

• Handle high-volume inbound customer calls.
• Assist customers with account inquiries, service requests, and issue resolution.
• Provide accurate information regarding mortgages, housing, permits, and related services.
• Document customer interactions and complete post-call tasks accurately.
• Meet quality, productivity, and schedule adherence metrics.
• Deliver professional, courteous customer service on every call.
• Collaborate with team members and leadership to ensure customer satisfaction.

Skills

Communication skills

Problem solving

Call center experience

Flexible schedule

Reliability

Job description

Staffmark Group is hiring a Customer Service Representative in Irving, TX. The role handles high-volume inbound calls, assists with account inquiries, and resolves issues while delivering outstanding service.

Flexible schedule, including Saturdays, is required along with a reliable, distraction-free home workspace and hardwired internet. Candidates must pass background checks and drug screens and demonstrate strong communication and problem-solving skills in a metric-driven environment.