Customer Service Pro - Flexible Hours & Perks

SmartRecruiters, Inc.; Saint Peters (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible Hours

Competitive wages

Employee discount

Paid Training

Bonus Structure

Health, Dental & Vision Insurance

Voluntary accident coverage

Flexible Spending Accounts

401(k)

Job summary

MBR Management, a Domino's franchise, is seeking a friendly Customer Service Representative for the Mid Rivers Mall Drive location in St. Peters.

You will greet customers, process orders, and resolve issues to build customer loyalty while maintaining a welcoming store environment. The role requires excellence in communication, basic POS skills, ability to stand for long periods, and flexibility to work part-time including weekends.

Qualifications

• Excellent verbal and written communication skills.
• Strong active listening and empathy skills.
• Proven ability to remain calm and professional when handling difficult situations.
• Problem-solving mindset with a focus on customer satisfaction.
• Basic computer literacy and familiarity with point-of-sale (POS) systems.
• Availability to work flexible hours, including weekends and holidays.
• Ability to stand for extended periods and lift up to 25 pounds occasionally.
• Preferred: Experience with customer relationship management (CRM) systems.
• Preferred: Previous sales or upselling experience.

Responsibilities

• Greet customers warmly and assist them with inquiries, purchases, and service requests
• Listen actively to customer concerns and provide thoughtful, timely solutions
• Process transactions accurately using point-of-sale systems and handle cash/card payments
• Address customer complaints with patience and professionalism, working toward satisfactory resolutions
• Maintain product knowledge and provide recommendations that meet customer needs
• Keep the customer service area organized, clean, and well-stocked
• Follow company policies and procedures while maintaining a customer-first mindset
• Collaborate with team members to ensure smooth operations and consistent service quality
• Document customer interactions and feedback for continuous improvement
• Support additional store operations as needed during peak hours or special events

Skills

Verbal communication

Written communication

Active listening

Empathy

Calm under pressure

CRM familiarity

POS familiarity

Flexibility

Tools

POS systems

Job description

MBR Management, a Domino's franchise, is seeking a friendly Customer Service Representative for the Mid Rivers Mall Drive location in St. Peters.

You will greet customers, process orders, and resolve issues to build customer loyalty while maintaining a welcoming store environment. The role requires excellence in communication, basic POS skills, ability to stand for long periods, and flexibility to work part-time including weekends.