Customer Service Pro - Flexible Hours, Home Solutions

Lowe's Companies, Inc.; Hackettstown (NJ); On-site; USD 45,461,000 - 52,349,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) company match

Employee Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them find the right products for home improvement, and ensure a smooth shopping experience.

The role involves assisting in multiple departments, handling merchandise, and delivering friendly service while maintaining store standards. Part-time, on-site position with benefits and opportunities for growth.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by replenishing shelves and organizing products.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to support customer service excellence.
• Prepare department merchandise to meet customer needs (e.g., tint and mix paint, cut pipe, etc.).
• Guide customers through shopping or checkout.

Skills

Customer service

Retail technology

Communication

Bilingual (preferred)

Tools

Smartphones

Tablets

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them find the right products for home improvement, and ensure a smooth shopping experience.

The role involves assisting in multiple departments, handling merchandise, and delivering friendly service while maintaining store standards. Part-time, on-site position with benefits and opportunities for growth.