Customer Service Pro — Flexible Hours & Growth Path

Woods & Co; Tiverton (RI); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical coverage

Retirement Savings

Job summary

Woods & Co in Tiverton, RI is seeking a part-time Customer Service Representative to handle inbound and outbound calls, answer questions, and provide pricing and billing guidance. You will use strong communication and active listening to deliver exceptional service and support sales opportunities.

The role emphasizes being approachable, detail-oriented, and able to work both independently and in a team, with room for advancement.

Qualifications

• High School Diploma or Equivalent.
• 1–2 years in a customer-facing role; preferred.
• Ability to work in a fast-paced environment.
• Excellent telephone skills and clear communication.

Responsibilities

• Handle inbound and outbound customer service calls.
• Provide pricing, service plan and billing information.
• Identify and act on upselling opportunities.
• Resolve customer issues and aid retention.
• Coordinate with other departments to ensure timely resolutions.
• Negotiate prices and payments per company guidelines.

Skills

Communication skills

Active listening

Interpersonal skills

Teamwork

Problem solving

Education

High School Diploma or Equivalent

Tools

Computer proficiency

Job description

Woods & Co in Tiverton, RI is seeking a part-time Customer Service Representative to handle inbound and outbound calls, answer questions, and provide pricing and billing guidance. You will use strong communication and active listening to deliver exceptional service and support sales opportunities.

The role emphasizes being approachable, detail-oriented, and able to work both independently and in a team, with room for advancement.