Customer Service Pro — Flexible Hours & Growth

Lowe's; Northbrook (IL); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company 401(k) matching

Employee Stock Purchase Program

Associate Discount

Track to the Trades

Job summary

Lowe's in Northbrook, IL is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You'll interact with customers throughout the day, answer questions, and ensure their needs are met.

This role offers opportunities to learn in a busy retail environment, with varied duties across departments and potential for growth through training programs and benefits such as health insurance, tuition assistance, a company match 401(k), and an

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology (smartphones/tablets)
• Reading, writing, and basic arithmetic
• Able to stand for long periods and lift 25 lbs
• Bi-lingual skills preferred

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Bi-lingual

Computer literacy

Tools

Retail tech devices

Job description

Lowe's in Northbrook, IL is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You'll interact with customers throughout the day, answer questions, and ensure their needs are met.

This role offers opportunities to learn in a busy retail environment, with varied duties across departments and potential for growth through training programs and benefits such as health insurance, tuition assistance, a company match 401(k), and an