Customer Service Pro - Flexible Hours & Growth

Lowe's; Davenport (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate in Davenport, IA. You will greet customers, assist with product finds, and process orders while maintaining store standards and helping drive a positive shopping experience.

The role emphasizes flexible interactions, teamwork across departments, and a focus on customer satisfaction. Previous retail experience and bilingual skills are valued assets.

Qualifications

• 6 months of computer use experience in a retail setting.
• 6 months experience with common retail technology (phones/tablets).
• Reading, writing and basic arithmetic proficiency.
• Ability to stand for extended periods and perform physical duties.
• Able to lift up to 25 lbs unassisted.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Help customers locate and handle merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to improve service.
• Prepare department merchandise to meet customer needs.
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Computer proficiency

Retail tech experience

Basic math

Stamina/standing

Lifting up to 25 lbs

Bilingual ability

Job description

Lowe’s is seeking a Customer Service Associate in Davenport, IA. You will greet customers, assist with product finds, and process orders while maintaining store standards and helping drive a positive shopping experience.

The role emphasizes flexible interactions, teamwork across departments, and a focus on customer satisfaction. Previous retail experience and bilingual skills are valued assets.