Customer Service Pro – Financial Services & Growth

PLS; Madison (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS in Madison, WI, is hiring Customer Service Representatives who are the primary contact for customers. The role focuses on delivering superior service while educating customers on products and services. Applicants should have prior customer service experience and be comfortable engaging with customers.

This position offers various benefits, including medical/dental/vision plans, a 401(k), and vacation. Applicants must be able to work flexible hours and maintain a professional demeanor.

Qualifications

• Previous customer service experience in hospitality, financial services, retail, or restaurant preferred.
• Ability to work flexible hours including mornings, evenings, weekends, and holidays.
• Must have integrity and a professional appearance.

Responsibilities

• Provide outstanding customer service to ensure repeat business.
• Educate customers on products and services.
• Complete all transactions in compliance with regulations.

Skills

Customer service experience

Engagement with customers

Attention to detail

Bilingual (English/Spanish)

Job description

PLS in Madison, WI, is hiring Customer Service Representatives who are the primary contact for customers. The role focuses on delivering superior service while educating customers on products and services. Applicants should have prior customer service experience and be comfortable engaging with customers.

This position offers various benefits, including medical/dental/vision plans, a 401(k), and vacation. Applicants must be able to work flexible hours and maintain a professional demeanor.