Customer Service Pro - Equipment & Tech Support, Training

uhaul; Slidell (LA); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is hiring a Customer Service Representative in Slidell, LA. The role involves assisting customers at the center and on-site, managing rentals with U-Scan tech, and helping with equipment setup and returns. You will inspect equipment, answer questions, and educate customers on services.

The position offers hands-on training, opportunities for certification in propane handling and forklift operation, and a path to career growth within U-Haul's store network.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Good driving record

Education

High school diploma or equivalent

Job description

U-Haul is hiring a Customer Service Representative in Slidell, LA. The role involves assisting customers at the center and on-site, managing rentals with U-Scan tech, and helping with equipment setup and returns. You will inspect equipment, answer questions, and educate customers on services.

The position offers hands-on training, opportunities for certification in propane handling and forklift operation, and a path to career growth within U-Haul's store network.